Book about a wonderful store that opened in an elegant era.
I thought I knew most of what there was to know about Marshall Field’s the still beloved department store that started in Chicago, but I learned a lot more about how the business started, who Field’s partners were, how big their whole sale business was and how subsequent CEO’s like John G. Shedd, of aquarium fame, behaved at the helm. Seems every descendant of a Chicagoan knows that “the customer is always right” and “give the lady what she wants’ were first said by Marshall Field and we know the various explanations for the naming of Frango mints, but there’s still a lot we don’t know and Gayle Soucek enlightens readers on all aspects of Fields in a pleasant breezy style. It’s a quick read and pleasant till we come to the end when evil Macy’s takes over the store and changes the name.
Field was a good man…
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